INTRODUCTION

This Privacy Policy and «cookies» (hereinafter, the "Privacy Policy") provides detailed information on how we use and protect your personal data when you browse our website (hereinafter, the "Website"), as well as of the rights that assist you in this regard.

This Privacy Policy is applicable to the processing of personal data that you provide us or that we obtain from you when you access and use the Website, whether to browse it, purchase our products or services, request information, contact us, submit an application or make use of the functionalities or services available on the Website.

 

1.- IDENTIFICATION DATA:

Web domain: www.vacacionalgomera.com

Owner of the web domain: Juan Carlos Delgado Pérez

Address: C / Ruíz de Padrón 9 1º 38800 San Cristóbal de La Gomera

N.I.F .: 45.448.379-B

 

Juan Carlos Delgado Pérez respects your right to privacy and complies with current legislation on the protection of personal data, including Organic Law 15/1999, of December 13, on the Protection of Personal Data, its regulations on development and any other rule that may modify, complement or replace it in the future, as well as Regulation (EU) 2016/679, of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons in with regard to the processing of personal data and the free circulation of these data and by which Directive 95/46 / CE ("General Data Protection Regulation"), applicable as of May 25, 2018, is repealed, as well like any other standard that may develop or complement it in the future.

We recommend that you carefully review our Privacy Policy to ensure that you understand how your personal data will be used when browsing the Website.

 

2. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

 

The person responsible for the treatment is the legal person that determines the purposes and means of the processing of personal data. In other words, the controller decides how and for what purposes personal data is processed.

 For the purposes of this Privacy Policy, the person responsible for the processing of personal data is Juan Carlos Delgado Pérez located at the address indicated in point 1.

 

 

3. WHO IS YOUR CONTACT OF HIM AT JUAN CARLOS DELGADO PÉREZ FOR THE PROTECTION OF YOUR PERSONAL DATA?

 

If you have any questions or wish to receive more information about the treatment or protection of your personal data, you can contact us through any of the following ways:

 

Responsible for the treatment: Juan Carlos Delgado Pérez

Phones: San Sebastián de La Gomera 922 872 042 / Santa Cruz de Tenerife 922 273 205 Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

4. WHAT IS A PERSONAL DATA?

 

A personal data is any information about an identified or identifiable natural person.

 

5. WHAT PERSONAL DATA DO WE PROCESS?

 

For the purposes established in this Privacy Policy, Juan Carlos Delgado Pérez collects and processes the personal data detailed below:

 

- Identification data: Name, surname, identity document (tax identification number or code, foreigner identification number, passport or residence permit.

• Contact information: postal address, email, landline and mobile phone number.
• Transactional data: Information on receipts, payments and direct debits.
• Electronic data: IP address, browser type and language, domain through which you access the Website, browsing data, activity on the Website.

 

We do not knowingly collect information about minors, unless you have the express consent of their parents or legal guardians. You guarantee to be over 14 years old. If you have evidence or suspect that Juan Carlos Delgado Pérez has personal data of minors, please contact us through any of the channels indicated above and it will be deleted.

 

6. COLLECTION AND OBTAINING OF PERSONAL DATA.

Juan Carlos Delgado Pérez, collects and processes the personal data that you voluntarily provide us through your interaction with our Website, specifically:

 

• By requesting information or quotes about our products and services.
• By registering as a registered user of our website.
• When acquiring products or services from Juan Carlos Delgado Pérez

 

You will only be obliged to provide the personal data that are necessary for Juan Carlos Delgado Pérez to provide the services or make the functionalities of the Website that you have requested available to you.

 

In the forms available on the Website, the fields whose completion is mandatory will be marked with an asterisk (*). If you do not provide all the mandatory data or if we receive any abnormal or incorrect response, we will not be able to meet your request or provide the corresponding service or functionality.

You guarantee and respond, in any case, to the veracity, accuracy, validity and authenticity of the personal data provided and undertake to keep them duly updated.

 

To browse the Website, you do not need to provide your personal data. However, when you visit our Website, Juan Carlos Delgado Pérez collects the following information, automatically and through cookies and other tracking technologies, according to the specific configuration of your browser: IP address, type and identification of the device, type and language of the browser, domain through which you access the Website, browsing data, activity on the Website. For more information, you can consult section 12 of this Privacy Policy "Use of cookies and other tracking technologies".

 

 

7. WHAT DO WE USE YOUR PERSONAL DATA FOR? PURPOSES AND LEGAL BASES FOR THE TREATMENT.

In general, the personal data that you provide to us and that we obtain from you is used to process your requests and transactions, to provide you with a high-quality service, and to inform you about opportunities that we believe will be of interest to you.

 

 The specific purposes for which we process your personal data are detailed below:

 

• To provide you with information requested by you, including quotes for products and services. In this case, the legal basis for the processing of your data is your consent.
• To send you our bulletin / Newsletter with information, promotions, campaigns and news about Juan Carlos Delgado Pérez products and services. In this case, the legal basis for the processing of your data is your consent.
• To register as a client, process your transactions, manage the contractual relationship with you, give you access to the private client area, if applicable, send you the pertinent information about products and services, billing, collections and payments, process transactions and methods. payment and any communication of service or related to your contract and transactions, administration of loyalty programs, discounts and promotions and conducting satisfaction surveys or related to the products and services marketed and distributed by Juan Carlos Delgado Pérez In this case, the Legal basis for the treatment of your data is, in the case of a residential client, the execution of the contract for the sale of products or provision of services with Juan Carlos Delgado Pérez
• To guarantee the security of our Website and the information. In this case, the legal basis for the processing of your data is the legitimate interest in providing a safe environment and avoiding damage to Juan Carlos Delgado Pérez's systems and the information of its users, as well as unauthorized access and improper use. thereof.
• Regarding the purposes of the use of cookies, see section 12 of this Privacy Policy "USE OF COOKIES". In this case, the legal basis for the processing of your data is your consent.
• When the basis of the treatment is consent, you may revoke it at any time by sending us a communication to This email address is being protected from spambots. You need JavaScript enabled to view it., accompanying a copy of your ID. or document proving your identity, indicating your address for communication purposes and providing the necessary details to process your request. You can always contact us through any of the channels indicated at the beginning of this Privacy Policy.

 

Please note that receiving commercial information is not essential to maintain the relationship we have with you. If you prefer not to receive commercial communications, you can inform us at any time through the indicated channels or unsubscribe from the link provided for this purpose in the commercial communications by email that you receive or, if the communications are sent by other means, requesting it in writing at the address indicated above.

 

To what extent will decision making be automated?

 

Juan Carlos Delgado Pérez does not use fully automated decision-making processes to enter into, develop or terminate a contractual relationship with you. In the event that we use these processes in a particular case, we will keep you informed and inform you of your rights in this regard if prescribed by law.

 

Will profiling take place?

 In order to be able to offer you products and / or services in accordance with your interests and to improve your user experience, we may create a "commercial profile" based on the information provided. However, no automated decisions will be made based on that profile.

 

8. WITH WHOM DO WE SHARE YOUR PERSONAL DATA?

We only use, transfer or share personal data with third parties in the terms described in this Privacy Policy. Juan Carlos Delgado Pérez does not sell or rent your personal data to third parties and will only communicate them to persons or entities if we obtain their prior consent or in compliance with or in accordance with applicable legislation when said consent is not necessary for a specific transfer.

 

We will share or give third parties access to your personal data when doing so is necessary to attend to the goods and services contracted by you, or to offer you services or products that may be of interest to you:

 

• Organizations, public administrations and courts of justice, related to the provision of the requested service.
• Service providers with related activities, understood as such, companies for the prevention of occupational risks, data protection, business, legal or legal advice.
• Providers of services of interest to the Communities of Owners, understanding as such, insurance companies, vertical work, maintenance and cleaning, security and other comprehensive services, including legal ones.
• Legal obligations: Juan Carlos Delgado Pérez may communicate your personal data when the transfer is authorized by law or is necessary to comply with a legal obligation, including the transfer to the competent authorities, judges and courts.

 

 

9. WHAT MEASURES DO WE APPLY TO KEEP YOUR PERSONAL DATA SECURE?

 

Juan Carlos Delgado Pérez adopts the appropriate technical and organizational measures, in accordance with current regulations to protect your personal data against any improper use, destruction, loss, accidental or illegal modification, disclosure or unauthorized access, including those necessary to deal with any suspicion of data breaches.

 The Website has a permission system, by username and password, through which only authorized users can access the private area. Juan Carlos Delgado Pérez will not use that information at any time for any use other than its maintenance, the management of the relationship established with you, as well as the provision of the services available therein.

 You agree to retain and use the username with due diligence. The use of the password is personal and non-transferable, the transfer, even temporarily, to third parties is not allowed. In this sense, you must adopt the necessary measures for the safekeeping of the password, avoiding the use of it by third parties. Consequently, you are solely responsible for the use made of your password, with full indemnity for Juan Carlos Delgado Pérez

 If you are aware of or suspect the use of your password by third parties or that there may be an improper use of personal data or unauthorized access to them, we ask you to let us know as soon as possible through anyone of the channels indicated in this Privacy Policy.

 

10. HOW LONG DO WE KEEP YOUR DATA?

Juan Carlos Delgado Pérez will keep your personal data for the time necessary to fulfill the purposes for which they were collected, as long as you do not exercise your right to delete or revoke your consent. Afterwards they will be blocked, unless the law requires or allows a longer conservation period (for example, for the formulation, exercise or defense of claims), in which case, they will be kept duly blocked for the necessary time before proceeding to its elimination.

 To determine an adequate period of conservation of your data, we apply the following criteria:

 The data necessary to provide you with information requested by you, including estimates for products and services, will be kept for the time necessary to attend and process said requests, in accordance with the applicable legal provisions and the prescription periods for actions provided for in the regulations.

The data necessary to send you the Newsletter will be processed as long as you do not revoke your consent and inform us of your desire not to continue receiving them, in accordance with the applicable legal provisions and the limitation periods for actions provided for in the regulations.

The registration data in our Private Area will be kept for the duration of the service contract, as long as access to the private area is not canceled, in accordance with the applicable legal provisions and the prescription periods for actions provided for in the regulations.

The data related to the acquisition of products and services of Juan Carlos Delgado Pérez within the framework of a contractual relationship, will be kept for the duration of the service contract, in accordance with the applicable legal provisions and the prescription periods of actions provided in the normative.

When you have consented to receive commercial communications, they will be kept as long as you do not revoke your consent and inform us of your desire not to continue receiving them, in accordance with the applicable legal provisions and the limitation periods for actions provided for in the regulations.

When cookies are installed on your device, the data will be kept in accordance with the applicable legal requirements and the recommendations issued by the competent authorities.

 

11. WHAT ARE YOUR RIGHTS REGARDING THE PROCESSING OF YOUR PERSONAL DATA?

In accordance with the applicable regulations, you have a series of rights in relation to the collection and processing of your personal data. The exercise of these rights will be free for you, except in cases where manifestly unfounded or excessive requests are made, especially repetitive ones.

 

These rights are as follows:

 Right to information: You have the right to be informed in a concise, transparent, intelligible and easily accessible manner, with clear and simple language, about the use and processing of your personal data.

Right of access: You have the right to ask us at any time to confirm whether we are treating your personal data, to provide you with access to them and to the information about your treatment and to obtain a copy of said data. The copy of your personal data that we provide will be free of charge, although the request for additional copies may be subject to the charge of a reasonable amount based on administrative costs. For our part, we may ask you to prove your identity or require more information that is necessary to manage your request.

Right of rectification: You have the right to request the rectification of inaccurate, outdated or incomplete personal data concerning you. You may also request that incomplete personal data be completed, including through an additional statement.

Right of deletion -right to be forgotten-: You have the right to request the deletion of your personal data when, among other reasons and as long as a proportionality judgment is made, the data is no longer necessary for the purposes for which it was collected. and it is not about current events or events and the right to information prevails. However, this right is not absolute so that Juan Carlos Delgado Pérez may continue to keep them duly blocked in the cases provided for by the applicable regulations.

Right to limit processing: You have the right to request that we limit the processing of your personal data, which means that we can continue to store it, but not continue to process it if any of the following conditions are met:

that you contest the accuracy of the data, for a period that allows the controller to verify the accuracy of the data;

the treatment is illegal and you oppose the deletion of the data and request instead the limitation of its use;

Juan Carlos Delgado Pérez no longer needs the data for the purposes of the treatment, but you need them for the formulation, exercise or defense of claims; you have opposed the treatment, while it is verified if the legitimate reasons of Juan Carlos Delgado Pérez prevail over yours.

Right to data portability: You have the right to have your data transmitted to another data controller in a structured, commonly used and machine-readable format. This right applies when the processing of your personal data is based on consent or the execution of a contract and such processing is carried out by automated means.

Right of opposition: This right allows you to oppose the processing of your personal data, including profiling. We will not be able to attend to your right only when we process your data in the event that we prove compelling legitimate reasons for the treatment or for the formulation, exercise or defense of claims.

Right to revoke consent: In cases where we have obtained your consent for the processing of your personal data in relation to certain activities (for example, in order to send you commercial information), you can withdraw it at any time.

Right to file a claim with a control authority: You have the right to file a claim with the Spanish Data Protection Agency, whose data you can consult at http://www.agpd.es

You can exercise your rights by sending us a communication to This email address is being protected from spambots. You need JavaScript enabled to view it.

Accompanying a document proving your identity and providing the necessary details to process your request.

 

12. USE OF COOKIES AND TRACKING TECHNOLOGIES

Cookies and other tracking technologies, among other purposes, allow us to remember your preferences and recognize you on subsequent visits. This is achieved by storing certain information on your computer.

 What is a cookie?

A cookie is a device that is downloaded to a user's terminal equipment in order to store data that can be updated and retrieved by the entity responsible for its installation.

 Cookies are part of the Website. When you access the Website, it causes the browser to create small files on your device (computer, tablet, phone, etc.) with information necessary for the Website to function. These files (which are the cookies themselves) are part of the technology necessary for the proper functioning of the Website and are not inherently harmful.

Cookies are installed and stored on your device and allow you to track your activity on the Internet.

You can completely disable the use of cookies in the configuration section of your browser. You can disable cookies, but the Website or some of its sections may not function properly.

 

What type of cookies do we use?

 Depending on the entity that manages them, cookies can be:

 Own cookies: These are those that are sent to the interested party's terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.

Third-party cookies: These are those that are sent to the user's terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through cookies.

The Website uses both its own and third-party cookies.

 

According to the period of time they remain activated:

Session cookies: They are a type of cookies designed to collect and store data while the user accesses a web page. They are usually used to store information that is only interested in keeping for the provision of the service requested by the user on a single occasion (eg a list of products purchased).

Persistent cookies: They are a type of cookies in which the data is still stored in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie, which can range from a few minutes to several years.

The Website uses both persistent cookies and session cookies.

 

For what purposes can the cookies of the Website be used?

 Technical cookies: They are those that allow the user to navigate through a web page, platform or application and the use of the different options or services that exist in it, such as, for example, controlling traffic and data communication, identifying the session, access parts of restricted access, remember the elements that make up an order, carry out the process of purchasing an order, make the request for registration or participation in an event, use security elements while browsing, store content for dissemination of videos or sound or share content through social networks.

Personalization cookies: These are those that allow the user to access the service with some predefined general characteristics based on a series of criteria in the user's terminal, such as the language, the type of browser through which the service is accessed. , the regional configuration from where you access the service, etc.

Analysis cookies: These are those that allow the person responsible for them to monitor and analyze the behavior of the users of the websites to which they are linked. The information collected through this type of cookies is used to measure the activity of the websites, application or platform and to create navigation profiles of the users of said sites, applications and platforms, in order to introduce improvements in function of the analysis of the usage data made by the users of the service.

Advertising cookies: These are those that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the editor has included in a web page, application or platform from which the requested service is provided based on criteria such as edited content or how often ads are shown.

Behavioral advertising cookies: These are those that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the editor has included in a web page, application or platform from which the requested service is provided. These cookies store information on the behavior of users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.

The Website uses cookies for the aforementioned purposes.

What tracking technologies do we use?

 In addition to cookies, there are other technologies that allow us to monitor your browsing and obtain information about your activity on the Website.

There are other technologies that are used for purposes similar to cookies, such as HTML5 local storage, tags, and local shared objects (LSOs). LSOs ​​are used by the authors of the files read by Adobe® Flash® Player and the websites that host these files (more about Flash Player and LSOs). We use local storage of HTML5, LSO and similar technologies to authenticate you, keeping track of the information you have provided to us and remembering your preferences. When these types of technologies are used, information such as the websites visited can be stored offline on your device and transferred to our servers the next time you connect online to our service.

 Log files

Every time you access our website, your internet browser transmits certain usage data to us for technical reasons that are stored in protocol files, known as log files. Said usage data are the following: date and time of access to our website; name of the consulted website; IP address of your computer or mobile device; web address from which you have accessed our website; volume of data transferred and name and version of your browser.

Log file analysis helps us to improve our Internet products and make them easier to consult, to find and eliminate errors quickly, and to control the capabilities of the server.

 

Social plugins

 A "plug-in" or complement is an application (or computer program) that is related to another to add a new and generally very specific function.

 Web beacons and embedded scripts

 Web beacons (web beacoms, web bugs, web beacons ...) and embedded scripts are other technologies that we use on the Website, as well as in some of our emails and advertisements.

 Web beacons (or "tags") are fragments of programming code that are included in the Website, emails and advertisements to inform Juan Carlos Delgado Pérez (or the companies that help us carry out our operations) that said pages website, emails or advertisements have been viewed or clicked on.

 Embedded scripts are snippets of programming code that are included on the Website to measure the use of these web pages, such as which links are clicked. We use this information to improve the Website and adapt it to the topics that are most likely to interest you, as well as for market research.

 You can disable scripting features, such as JavaScript, in your browser (see your browser's help function). Remember that if you completely disable scripting features, Adobe websites may not function properly.

 How can I disable cookies?

 You can configure your browser to reject all cookies. However, some features or services on the Web may not function properly without cookies. Most browsers allow you to completely disable cookies, so that you can at any time choose which cookies you want to work on this Website by modifying your browser settings. You can find more information in your browser settings. Below, we also provide you with links to the websites of the main browsers:

 

Firefox

• Click on the “Tools” icon in the browser and select the “Options” menu.
• In the window that appears, select “Privacy” and click on “See cookies”.
• Select the cookies you want to reject and click "Delete".

 

 Chrome

• Click on the "Tools" icon, select the "Options" menu, then click on the "Advanced Options" tab and enter the "Privacy" section.
• Click on the "Show cookies" button.
• Select the cookies you want to reject and click "Delete".

 

Safari

 

• Click on the "Edit" icon and select the "Preferences" menu.
• Click on "Security" and then on "View cookies".
• Select the cookies you want to reject and click "Delete"

 

Explorer

• Click the "Tools" button and then "Internet Options".
• From the "General" tab, access the "Browsing history" and click on "Settings".
• Click on the "Show files" button.
• Select the cookies you want to reject and click "Delete".

 

13. MODIFICATIONS

 Juan Carlos Delgado Pérez may modify the Privacy Policy to adapt it to the modifications that may occur on the Website or in relation to the processing of your personal data. In this case, Juan Carlos Delgado Pérez will contact you through the usual communication channels and in advance to notify you of the pertinent modifications and will send you the updated privacy policy.